Terms of Service

Welcome to JetSuite. These Terms of Service ("Terms") govern your access to and use of our digital marketing software-as-a-service platform (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using JetSuite, you agree to:

• Comply with these Terms of Service
• Comply with our Privacy Policy
• Comply with all applicable laws and regulations
• Be at least 18 years old or the age of majority in your jurisdiction

2. Service Description

JetSuite provides digital marketing tools and services including:

• Business analysis and optimization tools
• Social media management and scheduling
• Content creation and AI-powered assistance
• Review management and response
• Analytics and reporting
• Integration with third-party platforms

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. Account Registration and Security

3.1 Account Creation: You must provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security: You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

3.3 Account Termination: We reserve the right to suspend or terminate your account if you violate these Terms.

4. Subscription and Payment Terms

4.1 Subscription Plans: We offer various subscription tiers with different features and pricing.

4.2 Payment:

• Subscriptions are billed monthly or annually in advance
• Payment is processed through Stripe, our third-party payment processor
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for all fees incurred

4.3 Price Changes: We may change subscription prices with 30 days' advance notice.

4.4 Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

4.5 Refunds: No refunds for partial subscription periods, except as required by law or at our sole discretion.

5. Acceptable Use Policy

You agree NOT to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Post spam, malicious content, or viruses
• Harass, threaten, or harm others
• Impersonate any person or entity
• Collect user data without consent
• Interfere with or disrupt the Service
• Attempt unauthorized access to our systems
• Use the Service for any illegal purpose
• Post false, misleading, or defamatory content
• Violate third-party platform terms (Facebook, Google, etc.)

6. Content and Intellectual Property

6.1 Your Content: You retain all rights to content you create, upload, or post through the Service.

6.2 License to Use Your Content: You grant us a worldwide, non-exclusive, royalty-free license to:

• Store, process, and display your content to provide the Service
• Post content to third-party platforms on your behalf
• Use anonymized, aggregated data for analytics and improvements

6.3 Our Intellectual Property: The Service, including all software, designs, text, graphics, and trademarks, is owned by JetSuite and protected by copyright and intellectual property laws.

6.4 AI-Generated Content: Content generated using our AI tools is provided to you for your use. You are responsible for reviewing and ensuring all AI-generated content complies with applicable laws and third-party terms.

7. Third-Party Services and Integrations

7.1 Third-Party Platforms: When you connect third-party accounts (Facebook, Instagram, Google, etc.):

• You must comply with their terms of service
• We are not responsible for their actions or policies
• They may change their APIs or terms at any time
• Service interruptions may occur due to third-party issues

7.2 Your Responsibility: You are solely responsible for content posted to third-party platforms through our Service.

8. Disclaimers and Limitations

9. Limitation of Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless JetSuite and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you post or share through the Service
• Your violation of any laws or regulations

11. Termination

11.1 By You: You may terminate your account at any time by canceling your subscription.

11.2 By Us: We may terminate or suspend your account immediately if you:

• Violate these Terms
• Fail to pay fees when due
• Engage in fraudulent activity
• Pose a security or legal risk
• Violate third-party platform terms

11.3 Effect of Termination: Upon termination:

• Your right to use the Service ceases immediately
• We may delete your data after 30 days
• No refunds for unused subscription time (except as required by law)
• Sections that should survive (indemnification, liability limitations) remain in effect

12. Changes to Terms

We may modify these Terms at any time. If we make material changes:

• We will notify you via email or in-app notification
• Changes become effective 30 days after notice
• Continued use of the Service constitutes acceptance
• If you don't agree, you may cancel your subscription

13. Governing Law and Dispute Resolution

13.1 Governing Law: These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

13.2 Arbitration: Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except:

• You may bring claims in small claims court
• We may seek injunctive relief in court

13.3 Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

14. Miscellaneous

14.1 Entire Agreement: These Terms constitute the entire agreement between you and JetSuite.

14.2 Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

14.3 No Waiver: Our failure to enforce any right does not waive that right.

14.4 Assignment: You may not assign these Terms. We may assign our rights to any successor or affiliate.

14.5 Force Majeure: We are not liable for delays or failures due to circumstances beyond our control.

15. Contact Information